Step 01
Research
Understand the customer task or manual workflow to improve, review the current tools, and choose a useful first scope.
Agree the scope, review progress, and know what happens next at every stage of the build.
Step 01
Understand the customer task or manual workflow to improve, review the current tools, and choose a useful first scope.
Step 02
Agree the deliverables, price, milestones, access requirements, and what success will look like before building.
Step 03
Review the important screens and customer journeys so you can give feedback before they become finished code.
Step 04
Build the agreed website, app, or automation. Review progress and test real tasks, including errors and mobile use.
Step 05
Complete launch checks and handoff. Review feedback and usage, then agree any support or next improvements separately.
Decisions happen against real layouts and code, not endless decks.
The site needs to feel premium and still convert clearly on the first pass.
Motion, states, and layouts are chosen with production constraints in mind.
The process stays structured so direction, design, and build move with less drift and more confidence.